At Harris, we understand the important role that Information Technology (IT) plays in healthcare delivery organizations. As these organizations move from clinical automation to clinical optimization, IT has evolved from being a back-office support operation to being a critical enabler for optimizing the quality and cost of healthcare delivery. The increasing complexity of IT systems in both clinical and business operations has made it more effective and economical to outsource selective IT services to trusted entities who: (1) understand the challenges of healthcare IT; (2) are agile, responsive, and experienced; and (3) can form trusted partnerships. Harris IT Services meets all of these criteria for forming a fruitful partnership with healthcare delivery organizations.
Harris has more than 4,000 IT professionals strategically located throughout the United States. We know how to build the right team of people with the right technology skills and combine it with industry-standard best practices to deliver the highest quality of services to meet or exceed all Service Level Agreements. We offer a full range of IT services using a flexible business model tailored to meet our clients' needs:
- Network Design to implementation
- 24x7x365 Help Desk support
- System Administration
- Operation and Maintenance
- IT Logistics Support
- Data Center Support
- Information Systems Certification and Accreditation
- Training
IT Support, Operations, and Management
Harris leverages its industry best practices and enterprise IT and communications expertise to offer customized IT support, operations, and management services reflecting rigorous service-level requirements and performance-based incentives and disincentives. Click here for more information.
Deployment and Training
Harris' clients require the rapid deployment of servers, desktops, network devices, peripherals, and software to numerous offices worldwide. They often: (1) have limited timeframes to ensure systems are up and running; (2) require a deployment team to minimize impact on employee operations; and (3) have peaks and valleys in their service needs. Harris possesses years of experience successfully meeting these needs. Click here for more information.
On-Site Services
Harris has a large, geographically deployed staff of cleared, certified enterprise IT and communications professionals providing on-site services worldwide—available 24x7. Harris IT Services provides technical support across an organization's entire enterprise, maximizing performance and ROI while lowering total cost of operation. Click here for more information.
IT Planning and Architecture
Harris uses best practices and proven methodologies to provide planning and standards-based solutions to meet the requirements of our customers. We apply a comprehensive and rigorous approach of researching, developing, and implementing an enterprise-wide architecture that is consistent with our client's goals for achieving net-centricity, thereby ensuring alignment of business goals with IT goals. Click here for more information.
Data Operations/Facilities Management Harris offers its clients full life-cycle support for facilities management and data center projects. We are positioned to meet the full scope of each client's mission critical objectives in this area. Harris Enterprise Services provides functional and efficient management of a company's or organization's assets and services, offering everything from preliminary consultation to turnkey solutions—from expanding or consolidating current facilities to building new ones. Click here for more information.
Harris Capabilities at Work:
For more than three decades, Harris IT Services has provided IT support services to the nation's premier healthcare organizations such as: the National Institute of Health's National Cancer Institute, the Centers for Disease Control, the National Institute of Mental Health, and the National Institute on Drug Abuse. In addition, we provide mission-critical IT services around the world to numerous organizations, including medical treatment facilities for the U.S. Air Force and dental clinics for the U.S. Army, as well as a broad range of IT support services for the U.S. Navy, U.S. Postal Service, Federal Aviation Administration, Department of State, and Department of Interior.
For more information, please contact:
Jim Traficant
Vice President, Harris Healthcare Solutions
Email: healthcare-it@harris.com
Phone: 703.610.4308
