IT Services

Harris delivers and sustains assured IT and communications solutions to the most sophisticated IT challenges. Harris integrates leading-edge technologies with deep engineering expertise. This offers the unique capability to rapidly deliver customized, large-scale IT solutions for an entire enterprise. Harris IT Services manages over a half billion dollars a year in performance-based contracts, consistently exceeding the most rigorous Service Level Agreements. A workforce of 4,000 trained and certified employees is geographically dispersed for maximum responsiveness and performance at a very competitive cost.

Harris combines exceptional expertise, end-to-end life cycle capabilities, expert program management, best-practice processes, and standards-based execution. This winning formula enables us to consistently deliver highly simplified, flexible, secure, and manageable solutions that improve efficiencies, lower operational costs, expedite communications and information access, and enhance mission performance.

We offer a full range of IT services using a flexible business model tailored to meet our clients' needs:

  • Network Design to Implementation
  • 24x7x365 Help Desk support
  • System Administration
  • Operation and Maintenance
  • IT Logistics Support
  • Data Center Support
  • Information Systems Certification and Accreditation
  • Training

Network Centric Services

IT Support, Operations, and Management
Harris leverages its industry best practices and enterprise IT and communications expertise to offer customized IT support, operations, and management services reflecting rigorous service-level requirements and performance-based incentives and disincentives.

Deployment and Training
Harris' clients require the rapid deployment of servers, desktops, network devices, peripherals, and software to numerous offices worldwide. They often: (1) have limited timeframes to ensure systems are up and running; (2) require a deployment team to minimize impact on employee operations; and (3) have peaks and valleys in their service needs. Harris possesses years of experience successfully meeting these needs.

On-Site Services
Harris has a large, geographically deployed staff of cleared, certified enterprise IT and communications professionals providing on-site services worldwide—available 24x7. Harris IT Services provides technical support across an organization's entire enterprise, maximizing performance and ROI while lowering total cost of operation.

Harris uses best practices and proven methodologies to provide planning and standards-based solutions to meet the requirements of our customers. We apply a comprehensive and rigorous approach of researching, developing, and implementing an enterprise-wide architecture that is consistent with our client's goals for achieving net-centricity, thereby ensuring alignment of business goals with IT goals.

Data Operations/Facilities Management
Harris offers its clients full life-cycle support for facilities management and data center projects. We are positioned to meet the full scope of each client's mission critical objectives in this area. Harris Enterprise Services provides functional and efficient management of a company's or organization's assets and services, offering everything from preliminary consultation to turnkey solutions-from expanding or consolidating current facilities to building new ones.

Harris Capabilities at Work:

Harris is delivering on a 10-year contract awarded by Health First, a Florida-based, not-for-profit healthcare provider, to provide network management and IT services for their enterprise-wide operations. The Health First Infrastructure Services (HFIS) contract includes software and hardware support, 24/7 network operations center, help desk, training, and network security services. "Health First is very excited to be able to tap Harris, ranked as one of the largest government IT contractors, to manage our network and IT infrastructure so that we can focus on providing the best care for our patients," said Michael Means, president and CEO of Health First. "We selected Harris because of the company's tremendous expertise and their focus on providing the high level of assured communications® and information technology that our patients deserve." As part of the partnership, 29 Health First IT associates joined Harris in order to take the Health First enterprise to the next level.

For more information, please contact:

Jim Traficant
Vice President, Harris Healthcare Solutions
Email: healthcare@harris.com
Phone: 703.610.4308